At Toss and Taste, we are committed to delivering fresh, healthy, and nutritious meals to your doorstep on time. This Shipping & Delivery Policy outlines our delivery process, timelines, and important information.
1. Delivery Areas
We currently offer delivery services in selected areas, including Gurgaon and nearby regions. Delivery availability may vary based on your location.
To confirm delivery availability, please enter your address during checkout or contact our support team.
2. Delivery Schedule
Meals are delivered as per the selected meal plan and schedule.
Delivery timings may vary depending on your location and delivery route.
Customers will be informed about delivery slots in advance.
We strive to ensure timely delivery, but delays may occur due to traffic, weather, or unforeseen circumstances.
3. Order Processing Time
Orders are processed after successful payment confirmation.
Subscription meal plans are scheduled according to the selected start date.
Same-day delivery may not be available for new orders.
4. Delivery Instructions
Customers are responsible for providing accurate delivery details, including:
Complete address
Contact number
Delivery instructions (if any)
Toss and Taste is not responsible for delivery delays or failures caused by incorrect or incomplete information.
5. Failed Delivery Attempts
If the customer is unavailable at the time of delivery:
Our delivery partner will attempt to contact you.
If delivery cannot be completed, the order may be marked as delivered or missed.
Redelivery may not be guaranteed.
6. Food Safety and Responsibility
All meals are freshly prepared and delivered in hygienic packaging. Customers are advised to consume meals promptly or store them properly as instructed.
Toss and Taste is not responsible for food quality issues caused by improper storage after delivery.
7. Delivery Charges
Delivery charges, if applicable, will be displayed at checkout before payment confirmation.
Some subscription plans may include free delivery.
8. Changes to Delivery Address
Any changes to delivery address must be informed in advance. Toss and Taste may not guarantee delivery changes once the order is dispatched.
9. Contact Information
If you have any questions regarding shipping or delivery, please contact us:
Toss and Taste
Address: Sector 55, Golf Course Road, Gurgaon 122001
Phone: 9711633944
Email: contact@tosstaste.com